FAQ's


Delivery


All orders will be delivered between 7 – 14 calendar days after your order date.

How do I Pay?


Invoice – If you have requested to pay by invoice, this will be sent to the email address given on your order shortly after your order has been placed. Please pay your invoice with 30 days.

Card Payments – Your card will be debited once your order has been placed, please note that the transaction on your bank statement will appear as self help digital or Need2Know.

PayPal Payments – Your transaction will be processed by PayPal and you will be sent confirmation of your payment by them shortly after you complete our checkout process.

What do I do about returns?


If you have any problems with your items or would like to return them please call us on 01733 315097 and we will be happy to help

Personalisation


Can I edit the personalised books? Yes, for more information on this, please call us on 01733 315097.

Can I add our school shield to the books? Yes you can, please call us on 01733 315097 to discuss.

Do you ship abroad?


We can ship abroad but please contact the office on 01733 315097, to find out about charges we require to post to you.